![my brother printer does not scan my brother printer does not scan](https://printeranswers.com/wp-content/uploads/2020/09/How-to-solve-Brother-Printer-in-error-state-Windows-10.jpg)
Remember the custom Windows Updates too and remember to install the latest Java.
My brother printer does not scan drivers#
Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag( DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.ĭesktop System Software or Notebook System Software Leave the disk in until you see the Welcome screen. Insert the operating system disk and restart your computer. Make backup copies of any files and folders you cannot afford to lose. If you still have trouble with your network connection, add UDP port 137 and 161.
![my brother printer does not scan my brother printer does not scan](https://support.brother.com/g/b/img/faqend/faq00002637_000/us/en/26189/shared_rev.gif)
For network scanning, add UDP port 54925. If you are using a firewall other than Windows Firewall or Windows Firewall. If the printer still doesn't install, then sometimes a operating system repair is needed. Step 6: Uninstall and reinstall the Brother drivers Uninstall and reinstall the Brother drivers. Try using these Recommended Wireless Router Settings(I use channel 11). Make sure your computer has all the Windows Updates, especially. Thanks for any help! It's greatly appreciated! Has anyone else had a similar problem? Anyone have any suggestions before I just take this printer back? I just don't understand how it can connect to print over the wireless system but can't seem to connect to scann. When I first got the printer I hooked it up with a chord and it did scann then but I've got a laptop comming in a couple weeks and I need this scanner to be able to work off the wiress network. I went on to Brother's web site to download the latest versions of the drivers which didn't help either. I've uninstalled and installed the drivers about 7 times now and reset the printer to the factory settings and started over at least 3 or 4 times as well. Please make sure the device is turned on and is properly connected to the computer." If I right click on the icon and click on properties it says "the properties for this item are not available." If I try to click on the scanner icon in Scanners and Cameras it says "the computer cannot detect the scanner or camera. 4) Right click result to Run as Administrator. 3) Next copy and paste in Start search box: printui /s /t2 (Note that there is one space before each forward slash). 2) Go to Settings>Apps>Apps and Features to find and Uninstall the printer software. It's set up on a wireless system and I can print from my comptuer but when ever I push the scan button on the all-in-one it says Check Connection. 1) Power up the printer, if wired unplug it's USB cable from PC. I spent 1.5 hours on the phone with Brother today uninstalling and installing my drivers several times and every time the scanner will not connect to the computer.